Privacy Policy

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Effective Date: 19 November 2024

At Eureka Art by Nicole, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website https://eurekaartbynicole.wixsite.com/eurekaart or contact us for commissions.

By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using our services.

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1. Information We Collect

We collect personal information that you provide to us when you reach out for commissions or communicate with us through our website. The information we may collect includes:

• Personal Information:

  • Name

  • Email address

  • Phone number

  • Information related to the commission request (e.g., details of the artwork you want commissioned)

We do not collect any sensitive personal information or payment details through our website. We only use the information you provide to communicate with you regarding your commission.

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To communicate with you regarding your commission request

• To provide updates or information related to your commissioned artwork

• To respond to inquiries or feedback

• To fulfill orders and deliver commissioned artwork

We do not use your personal information for marketing purposes and will not send you promotional emails or newsletters.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following limited circumstances:

• Service Providers: If necessary for delivering your commissioned artwork, we may share your contact information with trusted third-party delivery or courier services. These third parties are only authorized to use your information for this purpose.

• Legal Compliance: If required by law or legal processes, we may disclose your personal information to comply with applicable regulations or to protect our rights.

We do not share your personal data for marketing or advertising purposes.

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4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal data, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Since we use the free version of Wix to host our website, Wix's security practices apply, and you can refer to their privacy policy for further details on how they handle data.

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5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Typically, this means we will retain your information for up to 1 year after the completion of your commission. After that, we will delete or anonymize your personal information.

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6. Cookies and Tracking Technologies

We do not use cookies or any other tracking technologies on our website to collect information about your usage. Your privacy is important to us, and we do not track your browsing activity.

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7. Your Rights

As a South African customer, you have certain rights regarding your personal data, including the right to:

• Access your personal information

• Correct or update any inaccuracies in your personal information

• Request the deletion of your personal information, where applicable

If you wish to exercise any of these rights, please contact us using the details provided below.

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8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information to them.

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9. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete such information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on our website and update the effective date. We encourage you to review this policy periodically.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Eureka Art by Nicole
Email: eurekaartbynicole@gmail.com
Website: https://eurekaartbynicole.wixsite.com/eurekaart

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